RULES OF THE HOUSE

  • Check-in at 4.00 pm (except private agreements)
  • Check-out at 11.00 am (except private agreements)
  • Check-in before the scheduled time or after h. 8.00pm and check-out before 8.00am or after the agreed time may have a supplement.
  • To avoid causing inconvenience to our neighbors, please park on the side of the villa in via J.F. Kennedy or after house number 14 or in the adjacent public car park.
  • Upon arrival, check the house as soon as possible and report any anomalies (breakages or missing items).
  • Guests are responsible for any damage caused to property and property of the property during their stay.
  • Any damage or breakages must be reported before check-out
  • A security deposit is required (base €200.00), which will be returned at check-out or by bank transfer within the following 48/72 hours, barring damages.
  • The kitchen area and all utensils must be left clean
  • Garbage must be separated according to the instructions provided.
  • Respect the common areas (garden) by putting away deckchairs and chairs after use.
  • Smoking is prohibited in all internal areas of the structure.
  • We remind our. guests that the structure will in no case and for any reason be responsible for the loss of objects or other property owned by the guest.
  • The property is relieved of any type of responsibility for any accidents within the structure caused by the guest, except those provided for by law by the civil insurance that La casa di Sofia has.
  • Suggestions that can help make your stay in our holiday home more comfortable are warmly appreciated.
  • The password for the WI-FI network is written above each modem inside the apartment
  • For any emergency you can call the property on +39 3403939750.

RESERVATION AND CANCELLATION POLICY

  • Cancellations within 24 hours of booking are refunded 100% of the deposit paid, except for transaction costs.
  • For bookings of more than three nights made well in advance, the balance may be requested 30 days before check-in.
  • within 60 days of check-in the refund will be 80% of the amount paid (deposit or balance), except for transaction costs.
  • within 30 days of check-in the refund will be 50% of the amount paid (down payment or balance), except for transaction costs.
  • within 15 days of check-in the refund will be 30% of the amount paid (deposit or balance), except for transaction costs.
  • within 7 days of check-in the refund will be 10% of the amount paid (deposit or balance), except for transaction costs.
  • La Casa di Sofia – Casa Vacanza Monterosi reserves the right to cancel the booking due to force majeure, returning the entire amount paid.