RULES OF THE HOUSE

RULES OF THE HOUSE

  • Check-in at 16.00 (except for private arrangements)
  • Check-out at 11.00 am (except for private agreement)
  • Check-in before the scheduled time or after h. 20:00 and check-out before h 8:00 or after the agreed time may have a surcharge.
  • So as not to cause discomfort to our neighbors, please park on the side of the villa in J.F. Kennedy street or after number 14 or in the adjacent public car park.
  • Upon arrival, please check the house as soon as possible and notify us of any anomalies (breakages or deficiencies).
  • Guests are responsible for any damage caused to property and property during their stay.
  • Any damage or breakage must be reported before the check-out
  • There is a security deposit ( base € 200,00 ) that will be returned at check-out or by bank transfer in the following 48 hours, unless damage.
  • The kitchen area and all utensils must be left clean
  • The garbage must be separated according to the information given.
  • Respect the common areas (garden) by storing deckchairs and chairs after use.
  • Smoking is prohibited in all areas of the hotel.
  • We remind our. Guests that the structure will not be in any case and for any reason responsible for the loss of objects or other property owned by the Guest.
  • The property is free from any liability for any incidences within the structure caused by the guest, except those provided for by law by the civil insurance that La casa di Sofia has.
  • Suggestions that can help make your stay in our Vacation Rental more comfortable are highly appreciated.
  • The password for the WI-FI network is written on top of every modem inside the apartment
  • For any emergency you can call the property at +39 3403939750.

RESERVATION AND CANCELLATION POLICY

  • Cancellations within 24 hours of booking are refunded 100% of the deposit paid, except for transaction costs.
  • For bookings of more than three nights made well in advance, the balance may be requested 30 days before check-in.
  • within 60 days of check-in the refund will be 80% of the amount paid (deposit or balance), except for transaction costs.
  • within 30 days of check-in the refund will be 50% of the amount paid (down payment or balance), except for transaction costs.
  • within 15 days of check-in the refund will be 30% of the amount paid (deposit or balance), except for transaction costs.
  • within 7 days of check-in the refund will be 10% of the amount paid (deposit or balance), except for transaction costs.
  • La Casa di Sofia – Casa Vacanza Monterosi reserves the right to cancel the booking due to force majeure, returning the entire amount paid.